General information

What is Famento?

Famento is a website for you to record your personal and family history through pictures, videos, stories and more.

What does it cost to use Famento?

Famento is currently free. In the future, we will also offer a paid option that includes other premium services like extra storage space and specialized features.

Who can see my information on Famento?

This is completely up to you. You can control who gets to see your information on Famento by selecting whether each photo, video, story, or file can be viewed by yourself, your Connections on Famento, or the public.

Getting Started

What's the benefit of adding someone to my Connections?

You can control precisely who can view your information on Famento. There are three levels of privacy settings: yourself, your Connections, and Public. In order to let a friend see a story you set to " Family & friends ", he or she has to be part of your Connections in Famento.

How do I invite friends to join Famento?

• Email - enter one or multiple email addresses of people you want to invite, using a comma to separate each one
• Subject - a default subject has been set, but feel free to personalize this
• Message - a default message is included, but feel free to personalize this for your invitees

How do I approve someone's request to be added to my Connections?

How do I change my profile information?

How do I change my profile picture?

Account settings

How do I recover my password?

How do I change the password to my account?

How do I change the template that's used for my account?

Custodial accounts

What is a custodial account?

Custodial accounts are accounts that you create for other people. You have full rights to manage, and edit their information. You might create a custodial account for someone unable to access the internet, including: the elderly, deceased relatives, or children.

Custodial accounts are different from do not have independent logins (no unique email address or password).

How do I create a custodial account?

• Name
• Gender
• Date of birth
• Date of death (if applicable)

How do I manage a custodial account?

You need to switch over to your custodial account from the header area in order to adjust any of its settings.

You will now be in your custodial account as reflected by the name right above the "My accounts" area

How do I make a custodial account a normal account?

This is an irreversible action. Once you turn a custodial account into a normal account, you will not be able to turn it back into a custodial account.

To change a custodial account into a normal account:

My Information

What information is included in the Profile area?

The Profile section is for you to write details about yourself. You can choose to add as much personal information as you are comfortable sharing. Within the Profile, you can add your Biography, Personal, Favorites, Contact, Work and Education details. You can also manage the picture that is used in your Famento account here.

What is the difference between the Plain text editor and Advanced editor?

There are two ways to enter information: Plain Text editor allows you to just enter text information while the Advanced text editor to add pictures, internal references to other parts of your Famento account, and more.

How do I add a new story?

Stories can range from memories of your childhood, your role models, last vacation you took, or the values you want to impart on your children.

Click on the "Add a story" button on the Stories page, and fill in the following information:

• Title - input a title for this life story
• Date - set the date for when this life story happened, either exact date or year
• Cover - choose a cover photo for this life story
• Keywords - input one or two words, short phrase, and / or names of people involved in this story
• Content - enter full description of what happened. Include as much details as you want. Use the simple editor if you only want to enter text. Use the Advanced editor if you want to include URL links, pictures, or information from your Famento account in the entry.
• Timeline - Select which timeline you would like this story to appear in. As a default, every life story is a part of your life timeline. If you wish to add this story to another timeline, you will first need to create the timeline in the Timeline section first.
• View permission - Set who can view this story.

How do I share a story with a friend?

What is a timeline?

Timelines are a way to organize stories to tell a specific story about a time period or theme in your life. As a default, all your life stories will appear in your individual life timeline. For example, you may create additional timelines about: high school years, all your different travels, important people in your life.

How do I create a new timeline?

To create a timeline:

Add the following information about your timeline:

• Name - input a title for this timeline
• Cover photo - choose a cover photo for this life story
• Description - enter a brief summary describing this timeline
• Adding life stories to a timeline - click the box of each life story you want to add to the timeline. Once they are selected, you will see a green check mark in the box and the titles of the stories on the right side
• Removing life stories from a timeline - click on the box of each life story you want to remove from the timeline
• View permission - Set who can view this timeline

How do I add a photo?

To add photo(s):

Enter the following information about the photo(s):

• Title - input the title for the photo, or we will use the file name
• Date taken - input the date when the photo was taken
• Description - enter a brief description about the picture.
• Keywords - input one or two words, short phrase, and / or names of people involved in this story
• People tags - add names of people in your Connections who are in the photos. They will also be able to view the photo in the Photos section of their Gallery
• Albums - select which album, if any, you want to place the photo in. You will need to create the album first before it shows that album as an option. When you hit "Save", all the photos will be placed in that album
• View permission - Set who can view this story

How many photos can I add?

Each free account has 500 MB of space. How many photos you can add to your account will depend on the resolution of each photo. Typically, each picture is about 1MB on average, which means you could store up to about 500 photos.

What should I put in Files?

Important documents that are not photos or videos can be stored in your Files section. These can be a scanned copy of your birth certificate, favorite recipes, audio recording of your grandmother singing a song, a letter, etc.

How do I add a file?

To add a file, click on "Add file" on the Files section. Then, fill in the following information:

• Upload a file - select the document you want to upload
• Name - input a name for this document
• Description - enter a brief summary describing this document
• View permission - Set who can view this document

How do I make an announcement?

Announcements can only be seen by people in your Connections network.

To make an announcement:

Navigating around Famento

What is my personal home page?

Once you log in to your account, you will arrive at your personal home page. It shows you all the latest activity in your entire friends and family network, the upcoming events in your Calendar, and the latest messages in your Guestbook.

How do I look at a friend's Famento information?

In order to look at a friend's account, you have to be part of his or her "Connections". Once you are connected, you can go to your friend's information by clicking on the "Connections" drop down menu in the header.

OR

How do I get back to my own home page after looking at a friend's account?

There are a few ways to do this:

Click on your name at the header area

OR

Click on the drop down menu "My Accounts" and click on your name

OR

Click on the Famento logo